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Purchasing a product covered by our Lifetime Warranty / Order Insurance ensures peace of mind. If the product doesn't function as expected during its lifecycle and you've opted for our Lifetime Warranty / Order Insurance, you may be eligible for a replacement covering the item's cost, excluding the shipping fee.
Key Points:
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Coverage Exclusions: Misuse, wear and tear, and product discontinuation will render this warranty invalid.
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Definition of "Lifetime": The term "lifetime" refers to the period during which the product is still in production.
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Cancellation Clause: The warranty can be canceled without prior notice to the customer.
How to Utilize Your Lifetime Warranty / Order Insurance:
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Document the Issue: Capture a photo or short video of the item showcasing the problem.
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Submit a Request: Visit our Contact Form page to submit a request. Choose "Lifetime Warranty" as the category and attach the photo or video.
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Await Confirmation: If a replacement is approved, we will update you within 48 hours.
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WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.