Reasons for Return:

Occasionally, packages are returned to us as undeliverable due to several reasons:

1. Incorrect or Outdated Address: If the shipping address provided is incorrect or outdated, the package may be held by the courier for a certain period before being returned to us. It's essential to double-check the address carefully when placing your order.

2. Unrecognized Address Format: Our system might not recognize the way an address was entered, or the package was assigned to a carrier that can't deliver to that address.

3. Restricted Address: Deliveries to prisons, correctional facilities, or similar institutions may be subject to specific restrictions, leading to the return of the package.

4. Failed Delivery Attempts: Most carriers make multiple attempts to deliver a package. If they cannot successfully deliver it, the package will be returned to us.

5. Delivery Refusal: A recipient who isn't expecting a package may refuse it, believing it's delivered by mistake.

Actions to Take:

• • Incorrect Shipping Address Provided:

    • Before Shipment: If you realize the address is incorrect before the order has shipped, please submit a ticket through our Contact Form page so we can address the issue promptly.

    • After Shipment: If the order has already shipped, contact us to evaluate if sending a replacement is possible. However, please note that it's not guaranteed, as all sales are final and refunds cannot be granted.

  • Reordering: We cannot re-ship orders that carriers return to us as undeliverable due to the reasons above. If you still wish to purchase the same items, please place a new order on our website.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.